Question 1

Where are you based?

Accepted Answer

The Highlands of Scotland in a small village called Badachro on the west coast.

Question 2

Can I customise an order?

Accepted Answer

Of course! I welcome any commissions and alterations of my current products (size, chain length etc). Please just get in touch and we can talk things through.

Question 3

How do I know what ring size I am?

Accepted Answer

If you click on Sizing at the top of the page you will find a handy and easy-to-follow guide on how to measure your ring size at home.

Question 4

Can I return an item if I change my mind?

Accepted Answer

I am afraid not. However if you change your mind about buying the product before I have started making it, I will issue a full refund.

Question 5

What is hallmarking? Why does an item need to be hallmarked?

Accepted Answer

Hallmarking refers to a mark that is applied to pieces of precious metals (platinum, gold, palladium or silver), which shows that it has been independently tested and verified and therefore conforms to all legal standards of purity or fineness. It also includes marks for the makers, the Assay Office and shows the year. 
 
A silver item needs to be hallmarked if it weighs more than 7.78g.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?

Can I customise an order?

How do I know what ring size I am?

Can I return an item if I change my mind?

What is hallmarking? Why does an item need to be hallmarked?