SHIPPING & RETURNS
I aim to ship orders within 1 to 2 weeks. All my products are made to order so will take time to make sure they are perfect. With products that need Hallmarking (any piece over 7.8g), it will take about a month before being shipped. This is because items need to be sent to Edinburgh to be tested, stamped and sent back to me before being shipped.
I send all my orders Royal Mail Signed for and this is why the shipping costs might be slightly higher than expected.
In line with the EU distance selling regulations you have a 14 day period from receipt of the goods to get in touch about any alterations or returns. Anything after this period may not be returned.
Customised or commission pieces may not be retuned.
Should you have any other concerns about your purchase, please get in touch.